Communications & Engagement

SchoolStatus Video Chat

• How-To Guide: Video Chat
• Video Chat FAQ's
• Best Practices for Video Chats

Pre-Communication Checklist

• Help Parents Subscribe or Unsubscribe from Non-Emergency Messages
• About Using SchoolStatus to Communicate with Parent Contacts
• Select Preferred Contacts for students with a Star
• Designate Preferred Language for a Parent
• Use Translation Tools for all Text-based Communications
• Use Contact Flagging to Update Parent Contact Information

Text Messaging Tools

• Mute a Text Conversation with a Student Contact
• About Texting Parents
• Text with Parents from your Computer or Mobile Phone
• Translate Text Messages to and from Parents
• Reply to a Parent's Text Message
• Get or Clear Notifications for Parent Communications

Broadcast Messaging Tools

• Send a Broadcast to a Course or Student Group
• Broadcast Attachments and Links to Parents
• Review the Status of a Broadcast after Sending
• About Broadcasts Over 160 Characters

Calling Tools

• About Calling Parents
• Get Ready to Make Calls- Your Pre-Calling Checklist
• Verify your Mobile Number before Calling Parents
• Call a Parent from your Computer or Mobile Phone
• Troubleshooting Making Calls from the Web

Email Tools

• Email Statuses and What They Mean
• How to Email a Parent in SchoolStatus
• Create an Email to a Parent, and Translate to their Preferred Language

Reviewing Communications Records

• Print Communications History with Content
• About Engagement, Your Communication Data Overview
• About History, the Communications Log
• Print a Parent Conversation (with content)

Get the SchoolStatus Mobile App

• Download the SchoolStatus Mobile App
• Navigate SchoolStatus Mobile App
• Text a Parent Using the SchoolStatus Mobile App
• Call a Parent Using your SchoolStatus Mobile App
• Use Contact Flagging on SchoolStatus Mobile App

Notify District-wide Communications

• Notify How-To Guide (Beta Version)
• About Notify
• Notify Mobile
• Notify: Should I Choose Emergency or Non-emergency?
• About Staff Contact Syncing
• Use Notify to Send a School-wide or District-wide Notification