When an SMS text message is more than 160 characters the receiving cell phone carrier will often break that message up into a few messages that are under 160 characters. So a message that is 480 characters long would be broken into three different text messages. Unfortunately, the recipient's cell phone company doesn't always know which order to put those messages in. Sometimes a message is delivered 1,2,3. Sometimes 3,1,2. Sometimes 2,3,1. SchoolStatus had no control over how the message was delivered to a parent's handset.
SchoolStatus will now send Broadcast messages over 160 characters as a link to the rest of the message. The link will look similar to the following: https://ss.ly/5jTVB3
Your messages will no longer be broken up!
Here's an example below of how this may look for parents.
Clicking the link in the message will open for the parent and look similar to this below.
Messages will also be translated to the preferred language for the contact so there is no communication barrier between teacher and parent. You can set the preferred language by going to the Student Card.