Each student must have at least one Preferred Contact marked with the star on the Student Card Contacts page in order to receive a Broadcast or Notify message. In some cases, we can import settings from your SIS, but when we can't, we rely on SchoolStatus users to select them. You can do this by utilizing our Preferred Contacts Management Tool or by marking preferred contacts for individual students by following the instructions below.
Once a contact has been marked as a preferred contact, the selected contact will carry over to the next school year or until they are removed from your SIS - Student Information System. Educators can adjust these as needed throughout the year, and parents always have the option to reply STOP to no longer be included.
Select Multiple Preferred Contacts for a course of students using our Preferred Contact Management module
You'll find this tool on the left-hand side of the SchoolStatus landing page under Communication. Click on Preferred Contacts.
Select a teacher, term and course. You may want to switch from "All" (under the course name) to "Has No Preferred" to see the students who need a starred parent. On the right side of the screen, students who need a preferred contact will appear in red. Click inside the box to open the contacts for that student and add stars.
Click on the dropdown arrow to display contacts for that student.
Then, click on the Star to set a contact as preferred. You can have as many preferred contacts as you'd like on a student's contact list, but remember, a Broadcast cannot be sent without setting preferred contacts first.
Selecting Preferred Contacts for one student
Open a student card
Click on Contacts on the left menu
Star the contact(s) you want to mark as preferred.