Skip to main content
Sign in

How to Send a Direct Text Message

Amanda M.
  • Updated

Texting a Student Contact 

To send a direct Text Message to a student contact, you can either search for the student to view their Student Card or click Messages at the bottom right of your account. From the Student Card, click Contacts, find the contact you'd like to text, and click the text icon below their name. 

*Note: Contacts must be listed in the district/school student information system with a phone number to appear as a contact. Contact your district administrator to add or update student contacts. 

**Note: If the text icon isn't "clickable," that means the phone number can't receive text messages.

Screenshot 2025-02-13 at 10.12.54 PM.png    Screenshot 2025-02-13 at 10.13.30 PM.png

A texting box will appear. Type your message in the space at the bottom of the window. If needed, you can add Attachments by clicking the paper click icon or Translate your message to the contact's Preferred Language by clicking the drop-down menu and selecting the language. Attachments must be .jpg or .png format. When ready, press Send to send your message.
**NOTE: There is a 480-character limit for text messages, including spaces and special characters.  
Screenshot 2025-02-13 at 10.35.07 PM.png

Reply to a Parent's text

SchoolStatus will alert you when you receive a message from a parent contact. At the bottom right of your account, a red alert icon will appear over Messages. Once you click on Messages, the new message will appear in the dialogue box. The unread or new message will be highlighted differently from the messages you sent or previously viewed. Click on the highlighted message to view and reply to the parent, as well as add attachments and translate the message if needed. 

Screenshot 2025-02-13 at 11.06.42 PM.png   Screenshot 2025-02-13 at 11.17.19 PM.png

 

Check the status of a Text Message

You can view the status of a direct Text Message by going to History on the left-side menu. *Note: Please allow up to 24 hours for messages to appear in History. 

 

Screenshot 2025-02-13 at 11.30.20 PM.png

 

View all engagements with a student contacts

To view your communications with a student contact, you can go to the Student Card for that student and click Engagement. You can filter by type of communication - Calls, Messages, Emails, and Video. You can download your engagements by clicking Download as CSV. 

Screenshot 2025-02-13 at 10.55.33 PM.png

Need to send a link?

Just copy that link or type it out and send it. Your link might get shortened automatically to help reduce your character count. A message that reads: 

Hello parents, please go to https://asjdfljdflajdfl.com

May be delivered as:

Hello parents, please go to https://ss.ly/123

 

 

Click here to learn more about Making Calls with SchoolStatus

Related articles