SPOC Tools

Implementation Guides

• What do Parents Need to Know?

Creating & Managing Accounts

• Create an Account for a Teacher with Course Enrollment or Student Group Access
• Modify a SchoolStatus User's Account
• Deactivate or Reactivate an Account
• Prompt New Accounts Again to Log in (After One Week)
• Account Scope: Who Can See this Student?
• Scoping Communications in SchoolStatus

See all 14 articles

Best Practices

• Announcing SchoolStatus to Parents
• What do Parents Need to Know? Spanish Version

Login & Password Help

• Take a quick tour of your new account
• How to Reset your Password
• I can't remember my password. What do I do now?

Resolving common issues

• Why Can't SchoolStatus Offer Read Receipts
• How do I delete my browser history (clear "Cache and Cookies")?
• How to get Help
• Why do some calls fail?
• Student Rosters Are Not Accurate
• Help! I can't see my students!