Skip to main content

Submit a request

SchoolStatus
FAQ: Frequently Asked Questions

FAQ: Frequently Asked Questions

You asked, and we answered! Here's a list of the most commonly asked questions we get.

FAQ SchoolStatus General Functionality

FAQ How to Download 'All Results'
FAQ What if I can't log in and need help?
FAQ What's a SPOC?
FAQ What are Groups?
FAQ How do I edit SchoolStatus accounts?
FAQ Can someone help me build a custom report?

FAQ SchoolStatus Communications and Engagement

Supported Languages for Translation
FAQ Call Transcriptions
FAQ Why can't I type in the email template?
FAQ Why does my Broadcast say I have no individual contacts selected?
FAQ How do I update Parent Contact Numbers?
FAQ Why are Text Messages Limited to 480 Characters?

See all 10 articles

FAQ SchoolStatus Mobile App

FAQ How to Update the Mobile App for iOS
FAQ Broadcast (sending texts to multiple parents at once)
FAQ Quick Start Guide: Calling Parents
FAQ Why am I unable to answer incoming calls using Android 10?