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  1. SchoolStatus
  2. FAQ: Frequently Asked Questions

FAQ: Frequently Asked Questions

You asked, and we answered! Here's a list of the most commonly asked questions we get.

FAQ SchoolStatus General Functionality

  • FAQ How to Download 'All Results'
  • How do I delete my browser history (clear "Cache and Cookies")?
  • How to get Help
  • FAQ What if I can't log in and need help?
  • FAQ What's a SPOC?
  • FAQ What are Groups?
See all 8 articles

FAQ SchoolStatus Communications and Engagement

  • Supported Languages for Translation
  • FAQ Call Transcriptions
  • FAQ Why can't I type in the email template?
  • FAQ Why does my Broadcast say I have no individual contacts selected?
  • FAQ How do I update Parent Contact Numbers?
  • Why Can't SchoolStatus Offer Read Receipts?
See all 11 articles

FAQ SchoolStatus Mobile App

  • FAQ How to Update the Mobile App for iOS
  • FAQ Broadcast (sending texts to multiple parents at once)
  • FAQ Quick Start Guide: Calling Parents
  • FAQ Why am I unable to answer incoming calls using Android 10?
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