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SchoolStatus
FAQ: Frequently Asked Questions

FAQ: Frequently Asked Questions

You asked, and we answered! Here's a list of the most commonly asked questions we get.

FAQ SchoolStatus General Functionality

FAQ How to Download 'All Results'
FAQ What if I can't log in and need help?
FAQ What's a SPOC?
FAQ What are Groups?
FAQ How do I edit SchoolStatus accounts?
FAQ Can someone help me build a custom report?

FAQ SchoolStatus Communications and Engagement

FAQ Call Transcriptions
FAQ Why can't I type in the email template?
FAQ Why does my Broadcast say I have no individual contacts selected?
FAQ How do I update Parent Contact Numbers?
FAQ Why are Text Messages Limited to 480 Characters?
Can I See My SchoolStatus Phone Number?

See all 9 articles

FAQ SchoolStatus Mobile App

FAQ How to Update the Mobile App for iOS
FAQ Broadcast (sending texts to multiple parents at once)
FAQ Quick Start Guide: Calling Parents
FAQ Why am I unable to answer incoming calls using Android 10?