SchoolStatus Mobile on iPhone and Android allows you to make calls, send texts, and broadcasts right from your phone. And don't worry, your cell phone number remains private.
How to Download SchoolStatus Mobile
Simply go to your Apple App Store (for iPhone) or Google Play Store (for Android) and search for SchoolStatus or click HERE for iPhone or HERE for Android. Download and you're ready to go!
First off, you'll need a SchoolStatus account. If you don't have one, please contact your district or school personnel to create one for you.
Upon first opening the app, you'll need to enter your Email and Password or use the Login with Google option.
Next, you'll need to set your PIN and then enter it again to confirm.
If you ever forget your PIN, you can click 'I forgot my PIN'. The app will force you to enter your login credentials and you'll be able to create another PIN.
Start Communications by Searching for a Student
Once you're logged in, you'll see the search box. Type the name of a student or a contact to start a new conversation or to find an existing one. You can also use the icon to find a recent conversation. The inbox is for your texts.
Once you've selected the contact, you can see the history, start a new message, or start a new call. You'll also see the call history with this person. For K-12 users calling parents, you'll see the relation to the student. For Higher Ed, you'll only see student contact information here.
To text, simply click 'Message' and begin texting like normal. Since we create a unique phone number for each caller/contact pair, the number used will be the same. So, if you've been calling this person and this is your first text, the number will be the same as your calls (as long as the recipient hasn't changed his or her phone number).
When you have a new message, you'll get a push notification (if you have those enabled on your device) and you'll see an indicator on your inbox.
You can send and receive pictures, GIFs, and emojis too.
(Above is an example of a K12 conversation.)
Sending a Broadcast Message
Select Broadcast from the bottom menu, then click the + in the top corner to start a new broadcast.
Next, select your audience. A Student Group (must be created first. Here's a help article on that), a Course (your students are already grouped into your courses. You don't have to create a group for your course), or individual contacts.
Now select your name (as a teacher), and the term, then the course. Click the + to add the course to your broadcast.
In order to send a broadcast message, you must first star your contacts' as preferred (here's a help article on that). If you see 0 contacts selected, like in the image below, you don't have any contacts marked preferred with the star.
Type your message and send! Notice you can add attachments.
From the Settings tab, you can contact support and do a few other things.
Things you can do here include: contacting support, signing out, and checking your version. If you uncheck 'Use Data for Calling', the app will use your mobile minutes instead of data. (That means when you start a phone call, your phone will ring, and then the recipient's phone will ring and we'll bridge the call.)
Update your Mobile Notification Settings
In order to receive notifications of new texts or incoming calls, you'll need to allow notifications from SchoolStatus. Here's how.
When you first log in, you'll receive the pop-up box asking if you'd like to 'Allow Notifications'. You MUST click Allow. (You can change it later if you want.)
If you accidentally clicked 'Don't Allow', you won't be able to turn them back on. You'll want to delete the app and reinstall it.
iPhone Steps to Turn Notifications Off
Click on Settings. Then scroll down to the list of your installed apps. Find SchoolStatus and click it.
Make sure you have the microphone access checked, or your microphone won't work.
Next, click on Notifications, and uncheck Allow Notifications. You can also turn them back on here.
That's it, folks! It's really that easy! With SchoolStatus Mobile you can bridge that important communication gap, driving student outcomes, and performance. Don't have the Channel subscription at your district or school? Contact us today for more information or to request a quote!
Click here to return to the main menu - or ask for help!