Here are all the ways to reach us- 24/7! You can always reach a qualified SchoolStatus employee if you need help, day or night.
Chat with us (if you are an account holder):
Simply log in and click the Help option at the bottom right of your screen between 8:00 a.m. and 5:00 p.m. Central Standard time.
Tip: Can't get logged in? You can go to www.schoolstatus.com and click the hot pink "Login to SchoolStatus" button, or the "Get Help" button for other ways to connect with our Help Desk support team.
1.855.9.STATUS or dial 601.620.0613
When you call after hours, you may get our answering service at first, who will ask if you request is urgent. If you indicate that you need help but it is not urgent, our on-call employee will get an email with details collected by the answering service. If it is urgent, the call will be put through to the employee.
Send us a letter:
Remember snail mail? You can post your letters to us using the following address:
P.O. Box 18938
Hattiesburg, MS 39404