Mail Filtering Specifications
IPs to Whitelist: 198.21.7.225
Network Infrastructure
Domains to Whitelist:
- schoolstatus.com
- channel.email
- zopim.com
- schoolstatus.zendesk.com
- assets.zendesk.com
- Domain is SPF ‘-all’ strict and DKIM enabled
| Domains Accessed | Ports |
| www.schoolstatus.com | TCP port 80, port 443 |
| secure.schoolstatus.com | TCP port 443 |
| jasper.schoolstatus.com | TCP port 443 |
| schoolstatus.zendesk.com | TCP port 80, port 443 |
| media.twiliocdn.com | TCP port 443 (voice) |
| typekit.net | TCP port 443 (web fonts) |
| fonts.gstatic.com | TCP port 443 (web fonts) |
| gstatis.com | TCP port 443 (Google maps) |
| googleapis.com | TCP port 443 (Google maps) |
| googleusercontent.com | TCP port 443 (Google maps) |
| cloudfront.net | TCP port 443 (student images) |
Chat Functionality
We ask for domain whitelisting for schoolstatus.zendesk.com because Zendesk actively load-balances between several hundred IP Ranges and this will be more manageable for District IT Staff.
If you'd like to learn how to email a parent, click here for more information.