Here are the answers to all your contact number questions.
Where does the contact info come from?
SchoolStatus syncs with your Student Information System (SIS) nightly. We pick up changes in parent contact numbers as well as attendance, discipline, grades, and schedules.
Why can't I make changes to contacts right in SchoolStatus?
At SchoolStatus, we believe there should be one single source of truth for student data, and that's your district's SIS. Since we can't "push" corrections to your SIS, if a contact number is correct in SchoolStatus and not in the SIS, it would cause confusion.
What if I know this number is wrong, how do I let my school admin know?
You can use Contact Flagging to flag numbers in SchoolStatus as incorrect or no longer working. Then, the person in charge of updating contact info in your student information system will be notified, and they can "unflag" when the changes have been made. Check out this help article on Contact Flagging.
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