In order to receive notifications of new texts or incoming calls, you'll need to allow notifications from SchoolStatus. Here's how.
When you first login, you'll receive the pop-up box asking if you'd like to 'Allow Notifications'. You MUST click Allow. (You can change it later if you want.)
If you accidentally clicked 'Don't Allow', you won't be able to turn them back on. You'll want to delete the app and reinstall it.
iPhone Steps to Turn Notifications Off:
Click on Settings. Then scroll down to the list of your installed apps. Find SchoolStatus and click it.
Make sure you have the microphone access checked, or your microphone won't work.
Next, click on Notifications, and uncheck Allow Notifications. You can also turn them back on here.
For a complete guide to using SchoolStatus Mobile, check out this help article.