SchoolStatus Scoping Reminder 101:
A user with school-level access to student data would also have access to school-level communications (Principal, Assistant Principal, etc).
There are also users who have access to school-level data, but they may not need (or should not see) access to other users' communications. We understand the use case for these folks. A counselor might need access to a whole school of students, but not necessarily access to all the phone calls, texts, or emails being sent and received regarding those students.
For this scenario, we allow for SPOCs (Single Point of Contact) at your district to scope communications. This allows the SPOC the ability to give a whole school or district access to student data within SchoolStatus, but limit the ability to see calls, texts, and emails from other users.
Note: only the SchoolStatus SPOC has the ability to change this setting.
Here's how to do it:
With User Management, you (SPOC) can control the scope of a user’s communications.
After you click on User Management, find the user that needs to have their scope changed and click Actions and then Modify.
Then you can set the user’s Communication Scope.
Remember, traditional teacher accounts are 'Scoped to Own Communications' by default. This feature only applies to users with school- or district-level access to students.
Wait, you can make calls in SchoolStatus? Why yes! Check out this article to learn more.