Broadcast Messaging allows users to send messages to multiple recipients, while still keeping your cell number private. Here are the details on Broadcast Messaging, specifically for our Higher Ed users.
Note before we start: Contacts must be marked with the Star on the Student Card Contacts page in order to receive the Broadcast. SchoolStatus has pre-selected the cell phone number as the preferred contact for each student if that student has multiple contact numbers. To edit the preferred contact status, click on the Student Card, then Contacts, and select the Star icon next to the number you want to select as preferred.
Instructions for Using the Web
Click Broadcast from the bottom right of the screen.
Click +New Message, the orange button.
Select your audience: Class, A Student Group, or Individual Contact(s) or any combination of those.
Select Class if you want to send a broadcast to all the students in a course or class.
Use the dropdowns to select the teacher's name and then the term. Select the class by clicking + Add. Then, click Next.
Check that you have contacts showing here. Remember, these recipients are the preferred contact numbers for each student. Then, click Next.
Type your message and click Send.
NOTE: Broadcasts send the same message to multiple students. Students who respond to the Broadcast will reply only to you, not the rest of the recipients.
When a student has replied to the Broadcast, you'll see the indicator on the Messages button.
Instructions for Using the Mobile App
Open either the iPhone or Android app, (I’m displaying iPhone version) and tap Broadcast from the bottom menu.
Tap the + in the top right corner to start a new Broadcast.
Select either Courses, Groups, or Contacts. (It defaults to Courses)
Type the name of the course to which you'd like to send the Broadcast. Remember, you must type 4 letters in order for the course to show up. Select the course and you'll see how many recipients are slated to receive the message. In this instance, it's 22 recipients. The maximum allowed at one time is 300, so it reads 22/300.
To remove the course, tap the red circle with the minus sign. To add additional groups or contacts, tap the buttons above to continue to add recipients. Then, tap Next.
Here, you can type your message and use the paperclip icon to attach files from your phone. Tap the paper airplane icon to send it.
Broadcasts show in the inbox on the web and the mobile app regardless of where the message originated.