Troubleshooting & FAQ

26 articles in this collection
Written by Leslie Ortego
Frequently Asked Questions FAQ from Administrators

I need to edit the teachers in our SchoolStatus account, but can't figure out how. What do I do?

Written by Leslie Ortego
Updated over a week ago

I have a really great idea I'd like to share with you guys. Can I suggest a feature?

Written by Leslie Ortego
Updated over a week ago

I hate emailing customer service. Can I just call and talk to a human?

Written by Leslie Ortego
Updated over a week ago

What if our district wants to add new data sources?

Talk to us about adding new data integrations.
Written by Leslie Ortego
Updated over a week ago

I'm trying to build a custom report, but I'm stuck. Can someone help me build it?

Written by Leslie Ortego
Updated over a week ago

Does SchoolStatus do lesson planning?

Written by Leslie Ortego
Updated over a week ago

How do you compare to an LMS or SIS?

Written by Leslie Ortego
Updated over a week ago

The teachers that are showing up in our SchoolStatus display are incorrect. What gives?

Written by Leslie Ortego
Updated over a week ago

Do you have any on-demand tutorials?

Written by Leslie Ortego
Updated over a week ago

Is SchoolStatus on Social Media?

Written by Leslie Ortego
Updated over a week ago

I can't remember my password. What do I do now?

Written by Leslie Ortego
Updated over a week ago

We've used a 'data warehouse' before... how are you any different?

Written by Leslie Ortego
Updated over a week ago

How does your pricing work for multiple years?

Written by Leslie Ortego
Updated over a week ago

How much does your PD cost?

Written by Leslie Ortego
Updated over a week ago

Who has access to the data? Can teachers see district data?

Written by Leslie Ortego
Updated over a week ago

Does it cost more to add integrations?

Written by Leslie Ortego
Updated over a week ago

How does SchoolStatus integrate with 3rd-party vendors?

Written by Leslie Ortego
Updated over a week ago

What is FERPA?

The Family Educational Rights and Privacy Act
Written by Leslie Ortego
Updated over a week ago

What Integrations do you display currently?

How do I request a new integration?
Written by Leslie Ortego
Updated over a week ago

What's a SPOC?

Written by Leslie Ortego
Updated over a week ago

How does SchoolStatus get data?

Written by Leslie Ortego
Updated over a week ago

Do you ever share the data to which you have access?

Spoiler alert: We don't.
Written by Leslie Ortego
Updated over a week ago

What happens to our data if our district changes to a new SIS?

Written by Leslie Ortego
Updated over a week ago